by Bera Dunau, originally posted on October 26, 2016

FOXBORO — A number of residents had their water cut off on last Friday, some of whom were given as little as three hours notice.

“The plan that we had got extended to an area that we didn’t expect,” Water and Sewer Department Superintendent Bob Worthley said. “We are very apologetic about that.”

Worthley said Onyx Construction has been contracted by the town to reline the cast iron water main on Chestnut Street, an operation that should help to eliminate the brown water problem in that area of town, and required that water be cut off to some houses on Chestnut Street and Ridge Road on Friday.

Notices were given out to residents on Wednesday.

However, on the day of the relining, the contractor discovered more houses on Ridge Road would be effected than had originally been anticipated. Those residents were phoned to warn them of the shutoffs, but that gave them only about three hours of warning.

“There were about an extra 20 people without water that day,” Worthley said.

He said the reaction of residents ranged from acceptance to anger.

“Some people were really irritated,” Worthley said. “I don’t blame them.”

“This chunk of Ridge Road should have been notified and it didn’t happen that time,” Worthley said.