Boil water advisory lifted for New Orleans area after tests come back negative
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Update, 10:56 a.m.
The boil water advisory in New Orleans has been lifted after samples of water tested negative for contaminants.
Mayor Mitch Landrieu announced the advisory had been lifted about 10:50 a.m. Thursday during a Sewerage & Water Board meeting.
The water was switched to Entergy power about 20 minutes later, but the pressure in the pipes had fallen below the threshold of 15 pounds per square inch, the point at which a boil water advisory is issued, by that time.
SWB cancelled the precautionary boil water advisory for East Bank of #NOLA after tests confirmed that water in the area is safe to drink.
Officials began testing water samples on Wednesday. Turbine 6 was back running on diesel fuel as of Wednesday evening, officials said.
The latest trouble followed weeks of other headline-making problems at the troubled public utility, which came under intense scrutiny in the wake of an Aug. 5 flood and revelations that top officials did not give the public accurate information about the status of the drainage system at that time.
Until the order is lifted, residents were advised not to drink tap water, brush their teeth or make ice with it, or allow it to get into open cuts or wounds.
Boil water advisory lifted for East Bank of Orleans Parish
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NEW ORLEANS – It is safe to drink the tap water again in all parts of Orleans Parish.
The Sewerage and Water Board announced at 11 a.m. that the precautionary boil water advisory that had been effect for the East Bank of Orleans Parish since yesterday morning has been lifted.
“Water samples from across the East Bank of New Orleans have tested negative for contamination, so the precautionary boil water advisory has been cancelled at this time,” Interim S&WB Executive Director Robert Miller said. “The Sewerage and Water Board is committed to providing safe drinking water and this precautionary boil water advisory was issued out of an abundance of caution to ensure the public’s safety. We thank the impacted residents and businesses for their patience and apologize for any inconvenience that this may have caused.
New Orleans boil water advisory is lifted
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City officials lifted the boil water advisory that covered the entirety of the east bank Thursday morning, almost 30 hours after an issue with a Sewerage & Water Board power turbine led to a loss in water pressure.
But while the order has been lifted, there are still no answers on why Turbine 6, which was powering the utility’s sewer and water system, and two backup steam pumps designed to keep pressure in the pipes failed Wednesday morning.
The turbine, the newest of the five operated by the S&WB, went down about 7:25 a.m. Wednesday and it took about 20 minutes for the utility to switch over to Entergy power. When the turbine went offline, that left only one of the five operated by the S&WB at its Carrollton power plant operating.
During that time, the pressure dropped below the 15 pounds-per-square inch threshold that requires a boil water advisory to be issued because of the possibility that contaminants could get into the system.
The turbine was brought back online Wednesday night.
More pumps are also being brought online, with 109 of the 120 pumps in the system now operational, Rainwater said.
Boil water advisory still in effect Thursday morning for east bank of New Orleans
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The east bank of New Orleans remained under a boil water advisory Thursday morning (Sept. 21), the city said at 6:15 a.m.
On Wednesday, the city said S&WB and Louisiana Department of Health and Hospitals officials were testing water samples to check for contamination.
Read more about what officials say happened.
* The advisory was issued because New Orleans’ water system is a highly pressurized network that pumps drinking water throughout the city.
* There have been a dozen boil water advisories in New Orleans since 2010. Read more about those, plus see when the power supply for the Sewerage & Water Board was compromised but public health advisories were not issued.
State law requires the city to issue a boil advisory if water pressure drops below a safe level.
NOLA.com | The Times-Picayune will continue to report Thursday on developments related to the boil water advisory.
Restaurants make adjustments after boil water advisory issued
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"But it’s one of the things you deal with living in New Orleans."
With a boil water advisory in effect first-thing Wednesday, restaurant employees knew it’d be an interesting day.
"My first thoughts were to get with my general managers and tell them what to expect," said Dad Dog Director of Operations, Henry Sauviac.
"When I woke up I got a text from my GM asking me to bring ice into work," said Butler.
However they say they just went with the flow.
"Of course we’re a Vegan restaurant and we wash a ton of veggies all day long," said Seed front of house Manager, Daniel Thelen. But luckily that wasn’t the case.
"It’s not as much of a challenge as it would seem as long as you take the proper precautions," said Sauviac.
"We spent a good portion of the day cleaning out the ice machine and various things," said Butler.
New Orleans boil water advisory: Power was out for 20 minutes
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The New Orleans Sewerage & Water Board took 20 minutes to switch power from a downed turbine generator to electricity supplied by Entergy, the agency’s emergency manager, Paul Rainwater, said Wednesday (Sept. 20). By that time, water pressure had dropped enough across the east bank to trigger a large-scale boil water advisory that could last for hours or days.
Rainwater said the city’s sewer system was running on Entergy power and wasn’t affected by the outage. New Orleans’ drainage pumps are running on a combination of power supplied by Entergy and that generated by the steam-powered Turbine 1.
Turbine 1 on Wednesday was the only turbine among five in the power plant that was working. It was fixed after an electrical fire knocked it out on Aug. 9.
It usually takes 24 hours to conduct those tests.
Marsha Broussard, the city’s health director, said no one should drink the tap water for the foreseeable future.
Boil-water advisory for east bank of New Orleans expected to last until Thursday afternoon
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Prompted by another turbine failure at the S&WB’s Carrollton power plant that caused water pressure to drop throughout the system, the boil-water advisory was expected to remain in effect until Thursday afternoon.
The cause of the latest turbine problem was unknown. Only one of the five turbines at the plant was operating most of Wednesday, but the city reported about 7 p.m. that the malfunctioning turbine, No.
The S&WB did not send out a notice about the pressure problems until about a half-hour after the outage, and the initial message in fact said there was no boil-water advisory in place “at this time.” A second message an hour after the pressure dropped announced the advisory.
Those whose immune systems are compromised should not wash their hands, shower or bathe in tap water, the city said.
It was brought online in the past few years and typically is used to power the water and sewer systems. The S&WB decided to produce its own power because of frequent outages in the power from Entergy.
Two water towers being built at the S&WB plant are designed to automatically add water to the pipes to keep the pressure up during a power outage, but those won’t be completed until late 2018, Rainwater said.
Portions of Pender County under boil water advisory
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ROCKY POINT — Pender County Utilities Water customers in the central and western areas of Pender County are experiencing periods of low pressure or outages due to a water main break along east Montague Road, and the company has issued a boil-water advisory for affected customers.
“Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system,” said Bryan McCabe, interim public utilities director.
“The Rocky Point/Topsail Water System and the NC Division of Water Resources advise when water is restored, consumers boil all water used for human consumption,” he said.
Drinking water, water used for making ice, washing dishes, and any other food preparation is recommended to be boiled.
If customers do not boil water, the press release encourages them to use bottled water.
Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.
For additional information, call Pender County Utilities at 910-259-1570.
What to do if you are under a boil water advisory in New Orleans
Residents in the affected area that are immune-compromised are advised not to wash hands, shower or bathe.
Wash fruits and vegetables with bottled or boiled water.
Make new ice with bottled or boiled water.
To be safe, give your pets bottled or boiled water.
Use bottled water or boiled water that has been cooled.
Bath and shower: For a precautionary advisory, tap water may be used for patients with healthy immune systems.
Humidifiers and other equipment using water: Use boiled or bottled water.
Equipment/Carts should not be cleaned with tap water.
Use boiled water or bottled water to wash fruits or vegetables, and for all food & drink preparation.
Frustration mounts over length of boil water advisory
HARRISON COUNTY, W.Va (WDTV) – A boil water advisory issued for customers of the Sun Valley Public Service District on Junkins Avenue will head into its fourth day Tuesday, and some residents want to know when it will end.
"If you can imagine having to go for multiple days without being clean, without being able to was your dishes, without being able to wash your clothes, without being able to cook a home-cooked meal, it’s very degrading," Robbin Maxwell complained.
The Sun Valley PSD advised about 28 customers Friday to boil their water, after a main water line broke during work on a new fire hydrant.
They sent a water sample to a lab for testing, concerned that the water could have possible been contaminated.
Maxwell says she understands that situations like these happen, but she wishes it was resolved sooner.
"My mother is a cancer survivor, so she has a compromised immune system," she said. "She hasn’t bathed since Friday because of this…she’s just using baby wipes."
In a phone call with 5 News Monday, Kevin Short, general manager of the PSD, apologized to residents for the inconvenience, but reminded them that they’re mandated by the state’s Bureau for Public Health to have the water tested under these situations.
When asked why they didn’t submit the sample Friday, Short said the line was not fixed until 3:30 p.m., and the lab closes at 5 p.m.