It is unknown what caused the line to break, but it did cause collateral damage to smaller lines in the area.
The road was closed at 10 a.m., and crews were still working to fix the line at 7 p.m.
MOUNT VERNON — A communication glitch kept city employees from being able to answer resident questions regarding Tuesday’s water main break on North Edgewood Road.
“A breakdown in communications from the work site created issues with our ability to answer questions made to the water office and City Hall,” said Mayor Richard Mavis in a press release issued by email.
Crew members using a backhoe found the break in the 8-inch main line, while other crew members were using computer mapping to find valves that would relieve the water pressure at the break.
However, the pressure at this location required a reduction in order to complete the repair.
Even though valves were found, none seemed to reduce pressure at the break and therefore fire hydrants in the area were opened in order to relieve pressure.
The repairs were completed around 7:30 p.m. and North Edgewood Road was reopened to traffic.
The area that experienced loss of water pressure was not clearly defined because of the turning off and on of various valves while trying to reduce pressure at the break location.
Wednesday morning, the department issued a boil advisory on WENS and the City Facebook at approximately 10 a.m.