After Atlanta officials issued a boil water advisory for a large area of the city, some grocery stores started selling its cases of bottled water fast.
"Shortly after 10 this morning our staff was working on routine maintenance for flow meters that are tied into the system of the high service pumps for Hemphill," said Kisha Powell during a council meeting.
Powell is the commissioner of the Department of Watershed Management for the City of Atlanta.
"We’re still doing our root cause analysis but in our preliminary discussions our process controls folks have noted that while one of the control or flow meters was in maintenance mode there was one that was not and it’s likely that that meter sent an alarm to the high service pumps to shut them off," she said.
11Alive noticed that many of the shelves were empty at the Kroger on Monroe Drive at Ansley Mall.
It was the same sight at the Publix nearby.
Water in the coolers near the checkout was also gone.
Restaurants and businesses have also taken precautions.
"Our teams started sampling as soon as we had pressure restored to the system.
We dispatched our sampling teams."