Westlake area residents flooded local grocery stores in search of bottled water following a citywide boil water notice Oct. 22.
Austin Water implemented a boil-water notice Oct. 22, citing high levels of silt and debris being found in the city’s water supply system that delayed the filtration process at the city’s water treatment facility.
Mandatory stage 4 water conservation measures were continuing this week.
Officials said that outdoor water use, such as irrigating lawns, washing cars or filling swimming pools will continue to be prohibited for the next couple of days as Austin Water’s system regains its full capacity.
Austin Water services 1 million customers in the Austin area including several wholesale customers.
She said the district worked with Austin Water to restore normal pressure to the area that afternoon.
“During the boil-water advisory, Austin Water officials were in constant contact with the district and kept us appraised of past, present and anticipated future conditions, as well as actions they would be taking,” Glass said.
Glass said she was pleased with the notification process, adding the district would continue to look for ways to enhance communication with customers for alerts.
She said website posts, local media, Nextdoor postings and posted signs throughout the district also helped spread the word.
Most grocery stores were receiving emergency shipments of water to their stores throughout the week.