In the aftermath of Trenton Water Works’ boil-water advisory, there were a lot of questions across the region.
And, most surprisingly, do I have Trenton Water?
The latter seemed a simple enough question to answer—if you get a bill from the City of Trenton twice a year for water service, then you receive your water from Trenton Water Works.
Turns out that was easier said than done.
The only map there was of the area affected by the boil-water advisory.
We followed up to ask for a map of the full service area, but Walker—who seemed perturbed by the whole exchange—never replied to our request.
They only had one map: a years-old thumbnail in the corner of a memo.
We also had asked Hamilton Township, whose administration has been quick to release information on TWW.
The BPU didn’t have anything either, saying TWW “isn’t under our jurisdiction” and recommended asking DEP.
We share this story as another example of what it is like to communicate with and try to get information about Trenton Water Works for even simple questions, like “Where do you serve?” The map is lost in the maze, but it exists somewhere.