Frustration mounts over length of boil water advisory

HARRISON COUNTY, W.Va (WDTV) – A boil water advisory issued for customers of the Sun Valley Public Service District on Junkins Avenue will head into its fourth day Tuesday, and some residents want to know when it will end.
"If you can imagine having to go for multiple days without being clean, without being able to was your dishes, without being able to wash your clothes, without being able to cook a home-cooked meal, it’s very degrading," Robbin Maxwell complained.
The Sun Valley PSD advised about 28 customers Friday to boil their water, after a main water line broke during work on a new fire hydrant.
They sent a water sample to a lab for testing, concerned that the water could have possible been contaminated.
Maxwell says she understands that situations like these happen, but she wishes it was resolved sooner.
"My mother is a cancer survivor, so she has a compromised immune system," she said. "She hasn’t bathed since Friday because of this…she’s just using baby wipes."
In a phone call with 5 News Monday, Kevin Short, general manager of the PSD, apologized to residents for the inconvenience, but reminded them that they’re mandated by the state’s Bureau for Public Health to have the water tested under these situations.
When asked why they didn’t submit the sample Friday, Short said the line was not fixed until 3:30 p.m., and the lab closes at 5 p.m.

Learn More