HOPEWELL, Va. — Officials said they are making progress in restoring water service to some 9,000 customers in Hopewell after a pipe burst at a Virginia American Water plant Friday morning.
"Most residents are waking up to some water at their tap… [but] we continue to urge conservation in the home of water."
“We’re not 100-percent," Suits said.
Please boil your water for a minimum of one minute, and let it cool before consuming," Hopewell officials said Friday.
The pipe flooded the building and crews lost the power to run pumps and produce treated water to the thousands of customers, according to Senior Project Engineer Leslie Steves.
Virginia American Water will provide information as to when the advisory is lifted.
Until further notice, impacted customers should bring tap water to a rolling boil for one minute and allow cooling before using for consumption, drinking, making baby formula, ice cubes, washing vegetables and fruit, and for brushing teeth.
Bring tap water to a rolling boil for at least one minute; allow to cool before using.
Water plant official: ‘This was a very unfortunate event’ During a 4 p.m. Friday press conference, Virginia American Water Director of Operations Lauren Sufleta said there was no immediately timeline available when the plant will be fully functioning.
We are bringing them from all over and we are doing our best to get you back into the water service that you’re so used to receiving from us."