originally posted on January 7, 2017

Southwest Ouachita Waterworks, Inc. has issued a boil advisory for about 50 percent of the system’s customers.

Customers served from the Charlie Griggs Road well site discovered very dark water Saturday morning.  The Woodlawn area was the most affected by the dark water.

Customers affected were notified by telephone, text, or email this morning using the system’s automated ALERT system.

Upon investigation by the system personnel, malfunctioning equipment, along with extremely high usage because of freezing temperatures overnight, caused the elevated tank to go into a lower-than-normal level.  This caused the dark water at the bottom of the tank to enter the distribution lines.

As system personnel continue to flush the distribution lines, along with customer usage, the color should diminish within the next 48 hours.

System personnel suggest that customers do not attempt to wash clothes until the water is clear at the home.

Southwest Ouachita Waterworks’ Charlie Griggs Road well site is currently operating on generator power until other power supply problems can be corrected.

Southwest Ouachita Water apologizes for this inconvenience.  Personnel will be working throughout the night to alleviate this dark water.