Why some Redlands residents received late-night notice to boil water

Hundreds of Redlands residents got late-night knocks and calls from the city Friday, June 29, urging them to boil their water after an equipment failure in the area.
The advisory was lifted Sunday evening, according to city spokesman Carl Baker.
Baker said a pump that services equipment near the corner of East Sunset Drive and Ford Street failed, causing low water pressure in the area.
Results from the first test came back negative Friday, but while waiting for the second test’s results, out of an abundance of caution, the city asked those in the affected area to boil their water, Baker said.
The city activated its reverse 911 system about 11 p.m. Friday, calling about 580 homes and sending city workers door to door in south Redlands to hand out notices.
The city also delivered a case of water to every home.
By Sunday, results from the second test also came back negative, and the alert was rescinded.
“At no time was there any indication that the water was anything less than drinkable,” Baker said.
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