According to city media release, the city is recommending water be boiled before drinking or alternative water sources be used for “some customers in the area of West Zeller Street between Sugar Creek Lane and Prairie Ridge Court, customers along Zeller Crossing, and customers on Elm Ridge Drive between Zeller Street and Elm Ridge Court,” although it noted that customers on Elm Ridge Court are not affected.
Instructions for boiling water for drinking from the release: • Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water.
The water may be used for bathing and other similar purposes.
For more information on this situation, residents can contact Greg Metternich, the city’s water superintendent, at (319) 626-5700.
General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1 (800) 426-4791.
Here are instructions for what to do when the water service is restored: • When water service is restored, there may be air in your water piping and the water may be discolored.
Open the faucet slowly to allow the air to escape.
Once the water is flowing, allow the faucet to run until it is clear.
If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes, contact Greg Metternich.
The boil order is a precaution until these bacterial results are available and analyzed, according to the release.