Bengaluru malls, hotels to provide drinking water free of cost, it is mandatory now.
All eateries including those in malls, hotels, restaurants and most importantly, multiplexes in Bengaluru have to provide free, clean, pure drinking water to all customers.
The city’s civic agency, Bruhat Bengaluru Mahanagara Palike issued a circular to all multiplexes mandating them to ensure that customers have access to free drinking water on their premises.
BBMP commissioner N Manjunath Prasad issued the circular following a recent order by the Bengaluru Urban district consumer disputes redressal forum.
The forum that heard a complaint highlighting customer inconvenience at multiplexes and eateries when it comes to drinking water ordered that customers should be given drinking water free of cost.
The forum in April had asked the BBMP to file a compliance report on the implementation of the order within two months.
The complainant who highlighted the matter said that it was unfair to force customers to pay for drinking water which is a right.
"People are asked to pay for drinking water though it is the responsibility of the hotel or eatery to provide it for free.
In most malls, customers are forced to either run around to find water or pay for water bottles.
Oneindia News