New improvements debut at RSW including lactation rooms and more cell phone charging areas Andrew West, News-Press More mobile device plug-ins and a lactation room for nursing mothers and babies.
Those are some of the upgrades that Southwest Florida International Airport will have ready at its passenger terminal in time for the busy winter travel season.
The inspiration for such improvements came from travelers’ feedback and recommendations from Lee County Port Authority staff.
The Port Authority thinks the changes will make travel more pleasant for now.
It matters that an airport terminal makes a good impression on visitors.
Fill up your water bottle Who hasn’t had to pitch a bottle of water or soda before entering a Transportation Security Administration checkpoint?
Although many airports already have them, these rooms will become a requirement for medium- and large-hub airports as of Sept. 30, 2022.
The law says a lactation room must be in the area past security checkpoints, which means RSW will have at least one such room post-security, after its terminal expansion.
But there’s a “high correlation between satisfaction and the amount people spend at an airport,” said Michael Taylor, travel practice lead at J.D.
Power ranked Southwest Florida International third – behind Buffalo Niagara International and Indianapolis International – for medium-size U.S. airports.